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Are legal services lagging behind the internet revolution?

I read with interest a recent article featured on the Saga website which suggests people are finding it hard to find accessible, relevant and clear legal information online. It appears that legal services are lagging behind the internet revolution, and part of this could be down to a general lack of awareness about legal issues and reluctance to use a solicitor.

The Legal Services Board’s head of development and research, Alex Roy, confirms that research was carried out to understand whether, and how, consumers would see benefits in online support to help them access legal services.The research demonstrates the difficulty that consumers have engaging with legal services as they stand. It is thought that well-designed online sites could improve consumers’ ability to find the legal services that meet their needs.

Legalmatters have this covered. We are a new kind of law business with one clear mission – to make your life easier. By providing fixed-fee, fast-track legal solutions online and over the telephone, accessible, relevant and clear legal information is only a “click” away.

Link to Saga website article:

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